Returns and Exchange Policy

30-Day Return and Exchange Policy

At Poppyn Products, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a 30-day return and exchange policy to make your shopping experience worry-free. Here are the details:


• You have 30 days from the date of delivery to initiate a return.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• To start a return, contact our customer support team at with your order number and a brief explanation of the reason for the return.
• Once your return is approved, we’ll provide you with a return authorization number (RMA) and instructions for shipping the item back to us.


• If you’d like to exchange an item for a different color, size, or style, please contact our customer support team within 30 days of delivery.
• The item for exchange must be unused, in its original packaging, and in the same condition as when you received it.
• Exchanges are subject to product availability. If the desired item is unavailable, we’ll help you find an alternative or offer a refund.


• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be issued to your original method of payment. Please allow a few business days for the refund to appear in your account.

Shipping Costs:

• You are responsible for return shipping costs unless the return is due to a defective or incorrect item received.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide assistance for a replacement or refund, and may request photos for verification.

Conditions and Considerations:

• Our return and exchange policy applies to items purchased directly from our website. If you purchased our products from a third-party retailer, please refer to their return policy.

• We reserve the right to refuse returns that do not meet our policy criteria.

Please reach out to our customer support team at for any questions, concerns, or assistance regarding returns and exchanges. We’re dedicated to ensuring you have a delightful shopping experience with us.